Lopikamuna

using Microsoft 365 and Google Apps together Oggsync and BlackBerry make it bearable but Sergey and Larry make it hard Ive had a Google Apps for Business account for years, for myself and members of my family, even though I primarily work for an organization. In a world where every person is really their own corporation (whether actually or just practically), and youre managing the marketing and selling of yourself and the delivery of your services to other entities (aka employers), having a personal/corporate e-mail makes sense! Im extremely happy with the GMail interface and Googles service and reliability. I use lots of extensions  like ActiveInbox for which I have a lifetime account (or April 8, 2103, whichever comes first). My whole workflow is dependent upon GMail and Google Apps. $50 per year per user to Sergey and Larry is perfectly reasonable. The trouble is, there are limitations to creating a unified inbox within the GMail interface. For years now Ive had the w...

Using Microsoft Teams Team Members as Call Agents for a Skype for Business Call Queue With Skype for Business Cloud PBX, members of a Microsoft Team can be used as the Call Agents in a Call Queue (Preview at this time). This means if a Microsoft Team contains the members you want as Call Agents in a Call Queue, just assign the Microsoft Team as the "Call Agents" in a Call Queue and you are done! Talk about integration. Talk about setting up groups one time and reusing them! Im impressed. How is this configured? Just setup a Microsoft Team as usual  and add the members. (In a hybrid scenario these members can be in the cloud or on premises). Okay, now we have some members setup in our Team. (Note that we might need to wait a bit for this Team to show up in Skype for Business Admin portal) Now let�s navigate to the Skype for Business Admin Center in Office 365. (Skype for Business admin center | call routing | call queues | add new/edit). Let�s go to the �Call Agents� fie...